Legal
Privacy Policy
Last updated: January 24, 2026
Zensei ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit or use the Zensei website and services.
Data collection
We collect minimal information necessary to provide and improve our services.
No data selling
We do not sell personal data or use it for advertising profiling.
Your rights
You can access, correct, or delete your personal data at any time.
1. Information We Collect
a. Information you provide
We may collect information you voluntarily provide, such as:
- Email address (e.g. when creating an account, subscribing, or contacting us)
- Feedback or messages you send us
We do not require personal financial information to use Zensei.
b. Information collected automatically
When you access Zensei, we may automatically collect limited technical data, including:
- IP address
- Browser type and device information
- Pages visited and interactions
- Date and time of access
This data is used solely to ensure the security, performance, and improvement of the service.
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Zensei service
- Communicate important updates or alerts (if you opt in)
- Improve product functionality and user experience
- Monitor performance, usage patterns, and system integrity
- Comply with legal and regulatory obligations
We do not sell personal data or use it for advertising profiling.
3. AI and Data Processing
Zensei uses AI systems to generate explanations, summaries, and alerts based on market data and internal signals.
- AI outputs are generated from market and system data, not from personal user information.
- Personal data is not used to train AI models.
- AI-generated content is designed to explain context, not to provide predictions or investment advice.
4. Cookies and Analytics
Zensei may use essential cookies and privacy-focused analytics to:
- Remember basic user preferences
- Understand how the product is used
- Improve stability and usability
You can control or disable cookies through your browser settings. Disabling cookies may limit some functionality.
5. Data Sharing
We do not share personal data with third parties except:
- With service providers necessary to operate the platform (e.g. hosting, infrastructure), under strict confidentiality agreements
- When required by law or legal process
We never sell or rent user data.
6. Data Retention
We retain personal data only as long as necessary to:
- Provide the service
- Meet legal or regulatory requirements
- Resolve disputes or enforce agreements
You may request deletion of your personal data at any time.
7. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no online service can guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, contact us at: contact@zensei.com
9. International Users
Zensei may be accessed globally. By using the service, you acknowledge that your data may be processed in jurisdictions with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy as the product evolves. Material changes will be communicated on the website or by email where appropriate.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Email: contact@zensei.com
Website: https://www.zensei.com
Questions
Need clarification on our privacy practices?
Email us at contact@zensei.com and we will respond quickly.